Published at Saturday, February 24th, 2018 - 19:25:46 PM. Massage Chair. By Pasclina Comte.
Warranty & Customer Service: Warranty and customer service come from the manufacturer that makes the massage chair. Warranty is important, since it protects the customer in workmanship of the product. The other side of this is customer service. Customer service must solve issues one may have. With the M-2 Orion, Omega Massage covers 1 year on the frame, 6 months on parts, and 6 months labor and shipping for 6 months. For an entry level massage chair, Omega provides the most comprehensive warranty and exceeds the other manufacturers in this category. With the M-2 Orion, Omega provides strong warranty coverage. Now on the customer service side, Omega overall is responsive and competent with quick turnaround times when issues do arise. The M-2 Orion is an 18 in Warranty & Customer.
Purchasing a massage chair is similar to purchasing your first car. It is important to buy it from a manufacturer that has a proven track record, offers reliable customer support, and a good product warranty (3 years is the standard). Well the answer to this question isn't as straightforward as you might think. There is no such thing as a perfect massage brand, but if you select one that has an established good reputation in the industry it will mean you are one step ahead of the game.
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