Published at Sunday, December 24th, 2017 - 20:25:53 PM. Massage Chair. By Pasclina Comte.
Intensity adjustment of the rollers. The HT-7120 has an intensity adjustment button on the side of the remote which moves the rollers forward and backward to accommodate a more or less intense massage. The chair still comes with a damper pillow, just in case the lowest intensity is still too intense. You can actually unzip the chair back and slide the damper pillow inside the chair back so that it is hidden. The old HT-125 did not have that discrete feature.
Warranty & Customer Service: Warranty and customer service come from the manufacturer that makes the massage chair. Warranty is important, since it protects the customer in workmanship of the product. The other side of this is customer service. Customer service must solve issues one may have. With the M-2 Orion, Omega Massage covers 1 year on the frame, 6 months on parts, and 6 months labor and shipping for 6 months. For an entry level massage chair, Omega provides the most comprehensive warranty and exceeds the other manufacturers in this category. With the M-2 Orion, Omega provides strong warranty coverage. Now on the customer service side, Omega overall is responsive and competent with quick turnaround times when issues do arise. The M-2 Orion is an 18 in Warranty & Customer.
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